Reopening Info

Reopening Info

Your guide on what's open, what's new, what's closed, safety protocols and more.

What you need to know

Masks are required

For the safety of our employees and guests, TELUS Spark will require all guests over the age of 2 to wear a mask while indoors. Read more

Timed tickets required

All guests, including Spark members, will be required to have a timed ticket for entry. Booking tickets online is strongly recommended to guarantee entrance. For group sales or if you require assistance, please call 403.817.6800.

CLOSURES

Water fountains, ATMs, locker rentals, and some gallery exhibits are temporarily CLOSED

Admission Prices

ADULT $26

SENIOR $24

STUDENT $22

CHILD (3-17) $19

INFANT (0-2) FREE

Fall Operating Hours

Wednesday - Thursday

9-10 AM | Creative Kids Museum open earlier
10-4 PM | Regular Hours

Friday

9-10 AM | Creative Kids Museum open earlier

10-4 PM | Regular Hours

5-9 PM | 18+ Fiver Friday Hours

Saturday

9-10 AM | Creative Kids Museum open earlier
10-5 PM | Regular Hours

Sunday

9-10 AM | Creative Kids Museum open earlier
10-4 PM | Regular Hours

CLOSED Mondays and Tuesdays

With the exception of statutory Mondays.

Masks are required.

For the safety of our employees and guests, TELUS Spark will require all guests over the age of 2 to wear a mask while indoors at Spark. Masks will not be required outdoors in the Brainasium Outdoor Park. If there is a reason you or your child cannot wear a mask, please inform the staff upon arrival. You may bring and wear your own masks or you may also purchase a reusable or disposable mask at the Spark Store.

All Floor Galleries are now open!

Creative Kids Museum

The Creative Kids Museum is more than 10,000 square feet of big fun for Spark’s littlest visitors so they can play, build and explore with all their senses.

Some exhibits may be closed due to its hands-on nature.

Learn more

Energy and Innovation

Explore and understand the nature of energy systems! You might be shocked. Literally.

Some exhibits may be closed due to its hands-on nature.

Learn more

Earth and Sky

Marvel at the beauty of our own little blue dot: Earth.

Some exhibits may be closed due to its hands-on nature.

Learn more

First and second floor galleries are now open. This includes the Creative Kids Museum, Earth and Sky, Energy and Innovation, Open Studio, Being Human and the Brainasium Outdoor Park.

See All Galleries

More information

Food & Beverages

Spark Eatery is CLOSED. Packaged food and breverages are available at the front lobby and accepts cashless payment only. Cash payments are not accepted for food and drink at this time.

Parking

A $7 parking fee is required and managed by ParkPlus (Pay at the Machines or online only). Cash services on site are limited. Please bring exact change or a credit card if you plan to purchase parking at the machines. Payment machines are located near the front entrance. Use zone 8310 if paying from your ParkPlus cell phone account.

Need support? Click here!

Accessibility

Spark is committed to making science accessible to all. Financial hardship should not be a barrier for anyone to explore the powerful world of science! Learn more >>

Access 2

Aides with the Access 2 pass assisting guests with disabilities can attend the facility at no cost and must call 403.817.6800 to reserve a complimentary ticket.

What Spark is Doing to Keep You Safe

  1. The science is in! Spark requires everyone to wear a mask inside the building. 
  2. All cleaning procedures now use “wipe twice” method to clean first, then disinfect second (as required by AHS) 
  3. All cleaning products comply with Health Canada's COVID-19 cleaning regulations
  4. All garbage bins replaced with touchless receptacles, and emptied more regularly where PPE is being discarded by visitors or staff 
  5. Increased number of touchless hand sanitizers for visitors and staff with at least 60% alcohol-based 
  6. Corridors and pathways where social distancing is not possible have been physically divided for two-way paths where needed.
  7. Physical Plexiglas barriers in place at all payment stations for tickets, food and in the store to prevent the spread when social distancing isn’t possible

Capacity

Tickets are limited to 50 visitors per half-hour increments to ensure safe distancing for all guests.

Health & Safety Guidelines

Science has never mattered more. To help protect against the spread of COVID-19, you should:

  • Stay home if you are exhibiting any COVID-19 symptoms, or have been in contact with anyone sick with COVID-19 within the last 14 days
  • Help prevent the spread by following the Alberta Health Services Guidelines
  • Self-screen using the Alberta COVID-19 Self-Assessment
  • Wash your hands often and well for at least 20 seconds. Refer to hand-washing guidance here.
  • The science is in! Spark asks that everyone wears a mask inside the building. 
  • The health and safety of Spark's employees, visitors, volunteers, families and students are a top priority. Spark is closely monitoring regular updates about COVID-19 and following guidelines from the Alberta Health Services (AHS) and the World Health Organization (WHO). 

The current situation in Alberta is here.

FAQs

    • What happens if I miss my scheduled time?

      Guests have 30 mins from their scheduled ticket time to enter Spark. If you arrive later than 30 mins from your scheduled time, you will not be permitted to enter the building to ensure safe capacity limitations are followed.

      If you need to rebook or cancel your scheduled ticket time, please call 403.817.6800.

      Rescheduling tickets is based on availability and is not guaranteed.

    • Will I have to wait in line to get into Spark?

      Spark will limit any unnecessary contact or crowding by capping daily guest admissions.

      Online timed tickets are required before you visit, including members.

      Helpful physical distancing decals and one-way pathways are in place throughout. You may have to wait in line to both come in and for experiences onsite. All lines will require physical distancing of 2 meters.

    • Do members need a timed ticket?

      Yes. All members will still be required to reserve a timed-ticket to ensure safe capacity limitations are followed.

    • Do children ages 2 and under need a timed ticket?

      Yes. Admission for children 2 and under is free, but requires a timed ticket to ensure safe capacity limitations are followed.

    • The Spark Eatery is closed. Will there be food for purchase?

      Yes. Pre-packaged food and drink will be available for purchase in the lobby. Cashless payment only. Cash payments will not be accepted at this time. Socially distanced seating is available in the Dome Hallway and Brainasium Outdoor Terrace.

    • Why do I need to wear a mask indoors?

      The science is in! For the safety of our employees and guests, TELUS Spark will require all guests over the age of 2 to wear a mask while indoors at Spark. Masks will not be required outdoors in the Brainasium Outdoor Park. If there is a reason you or your child cannot wear a mask, please inform the staff upon arrival. You may bring and wear your own masks or you may also purchase a reusable or disposable mask at the Spark Store.

    • How is the air being filtered at Spark?

      Spark uses MERV 13 pre-filters and heap main filters. Its air handling units are “Dedicated Outdoor Air Systems” DOAS. These units take 100% outdoor air, condition it then supply the building. The air is then returned from the conditioned space and exhausted outdoors.

    • What should I bring with me?

      Masks. All guests over the age of 2 are required to wear a mask indoors. Disposable and reusable masks will be available for purchase on site (limited quantities available).

      Plan for outdoor weather conditions.

      Water - Vending and bottled water is available for purchase. Water fountains will be closed.

      Sunscreen – Limited indoor spaces are available for access.

      Insect Repellent

      Rain Gear

      Stroller (if needed)

      Comfortable shoes

    • Can I leave and come back in?

      Due to Spark’s timed ticketing system, visitors will be required to leave immediately after visitation to eliminate congestion on the property or in the parking lot.

      Once you exit you cannot re-enter the same day without a new timed ticket.

      However, you can re-enter the building to visit the Spark Store or food kiosk if the building capacity has not been reached.

    • Is the Spark Store open?

      Yes, with limitations and 10 guests at a time. NEW! Shop online and your purchase will be ready for pickup when you complete your visit.

    • Do membership discounts still apply in the store?

      Yes, all members receive a 10% off discount off the Spark Store.

    • Is the experience wheelchair accessible? Are wheelchairs available to rent?

      The outdoor pathway may not be accessible in parts. Limited wheelchairs are available onsite for a small deposit on a first-come first-served basis.

    • What if I have a complimentary ticket?

      Complimentary tickets will not be honoured at this time. For inquiries, please call 403.817.6800.

Science has never mattered more.

Plan your trip today!

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